It doesn’t seem like much of a “courtesy” to charge a fee for insufficient funds. Isn’t it better just to get the NSF fee if my account is running low?

None of us like fees. It’s best to keep enough money in your account to pay your bills, but sometimes things happen. When they do, our Courtesy Pay system steps up to help.

With our Courtesy Pay system, any time funds are not available, our system pays the item and then charges a fee. You don’t have to have our Courtesy Pay.

Without Courtesy Pay, when funds are not available, debit card transactions get denied, but we can’t deny a preauthorized charge (automatic payments). Either way, you’d still get the fee for NSF or insufficient funds (AND, you’ll get a fee from the vendor that’s trying to get their money from your account). So Courtesy Pay can save you money.

Best practices:

• Ensure enough funds are available in your account to alleviate courtesy fees altogether.
• Know when auto drafts are to be withdrawn so you can deposit money, if needed.
• On eBanking, set up an alert for when your funds get low.
• Check your account balance frequently so your account doesn’t drop too low.
• Ask one of our MSRs to set up back up accounts for you. We first pull from your share account. If funds are not available, we go to your Line of Credit. If that’s not available, you can set up other back up accounts that you have.
• If your funds do get too low and you can catch problems early, they are much easier to resolve. Talk to us, and maybe we can help.